FAQs & Safety

Safety

Always use your wax burner on a level heat resistant surface and away from flammable objects and other sources of heat and draughts.

Keep away from children and pets and never leave a lit candle unattended.

Only use a good quality unscented tea light with 1-2 hour burn time.

Do not leave the burner near or on anything that can catch fire.

Do not mix wax melts together with other scents.

The wax melt burner becomes very hot during use, do not touch or move whilst alight or whilst wax remains hot. Extinguish the tea light if the flame becomes enlarged, makes contact with the burner or begins to smoke.

Discontinue use of wax burner if you notice any cracks on your burner, check your burner regularly for any hairline cracks or cracks in general.

Place the wax burner on a level, flat, heat resistant surface. If used on a non-heat resistant surface damage may occur if the wax melt burner is used without a protective plate or tray.

New to Wax Melts?

If you’re new to the wonderful world of wax melts, we suggest starting off with our super easy to use wax melt bars as you can easily snap a segment off and pop it in your burner!

What are your wax melts/bars made from?

Our wax melts/bars are made from soy wax and concentrated fragrance oils. We also use wax friendly dye and glitter in some of our wax melts

Our Soy Wax

Cruelty free
Vegan friendly

Our Fragrance Oils

100% Concentrated
Cruelty Free
Vegan Friendly

How do I use wax melts?

To use wax melts snap off a chunk or however many pieces you like and place them in the top of the burner. If using a tealight burner simply light an unscented tealight beneath. Or if using an electric burner use in accordance with manufacturers instructions.

How do I change wax melts in my burner?

Pop out your wax melt by heating the wax melt for under a minute. Then with a cotton pad gently remove the remaining wax. Be aware the wax will be hot.

Are you CLP compliant?

We are fully CLP compliant. All our wax melts/bars have the CLP information on the packaging.

Are you insured?

Yes, we are fully insured.

When can I receive my order?

We aim to dispatch orders within 3-10 working days.

Dotty Stone

59 Overhill Drive

Brighton

BN1 8WG